Thank you for visiting lunevogue.shop. This shipping policy applies to both US and international orders and explains order processing, delivery coverage, and related shipping rules.
- Order Processing Time
All orders are typically processed within 1–3 business days.
During peak order periods or in special circumstances, processing time may be extended.
Once the order is processed, it will be shipped, and updates will be sent via email or logistics notification. - Shipping Time
Orders will be shipped as soon as possible after confirmation.
Shipping time may vary slightly depending on factors such as inventory, payment confirmation, and logistics arrangements.
Once an order is shipped, the shipping address cannot usually be changed or the order cancelled. - Delivery Coverage
We offer delivery services within the US and internationally.
Different countries or regions may have shipping restrictions or additional customs clearance requirements.
Remote areas may require additional delivery time. - Delivery Time
US Delivery
Estimated delivery time is 5–7 business days.
Actual arrival time is affected by local logistics delivery efficiency and holidays.
Slight delays may occur in some states or remote areas.
International Shipping
Estimated delivery time is 7–15 business days; International shipping may be delayed due to customs clearance, local policies, or logistical issues; Actual arrival time depends on local logistics delivery status.
- Shipping Method
Depending on the order destination, we may choose the following logistics service providers for delivery:
DHL
FedEx
UPS
USPS
Other partner international logistics channels
The specific shipping method will be subject to the actual shipment notification.
- Tracking
A tracking number will be provided after the order is shipped; You can check the real-time shipping status on the logistics company’s website; If the tracking information has not been updated for a long time, please contact customer service for assistance. - Delivery Issues
The following situations may affect delivery time:
Customs inspection or clearance delays; Holidays or peak logistics periods; Weather or force majeure; Incorrect or incomplete receiving information.
- Receiving Instructions
Please ensure your shipping address and contact information are accurate; The user is responsible for any delivery failures caused by incorrect addresses; We recommend checking your package promptly to avoid returns or loss.
- Contact Us
If you have any questions about shipping or logistics, please contact us through the following methods:
Email: bellevue_luxe@outlook.com
Phone: +86 15592273601